It is our mission and policy to make our clients happy and secure with the qualified candidates we present, and after their interview process, they choose to hire within their organization.  Unless in special circumstances, we work on a contingency basis, so compensation is only earned once a client makes an offer of employment to the candidate, the offer is accepted, and the candidate reports for employment on the agreed upon start date.  If we cannot find the best candidate for you, there is absolutely no charge. 

Prior to any search on your job order(s), we will send you a fee agreement that will be approved and signed by you. Within this agreement we have put in place a guarantee/replacement policy for our clients which fortunately we have rarely had to use.

• If the candidate is terminated or leaves your employ within the guarantee period which is usually sixty (60) calendar days from their start date, we will replace the candidate at no charge in the same position with one additional candidate. 

• The candidate replacement will be done at no extra charge to the Company providing the position and salary remains the same. If the salary is changed, the invoice will be adjusted accordingly.

We understand the importance of a solid hire with a candidate who will be the best fit for your team for the long term. In those rare cases, we would like the opportunity to refill any position which did not work out for you. 

* The guarantee does not apply to cases where the original job description was substantially changed or misrepresented, or if the candidate’s termination is caused by corporate downsizing, corporate restructure, office closure or fee disputes.